Last Updated: January 23, 2025
Thank you for shopping at Mrs. Jones’ Creation Station, Inc. (“we,” “us,” or “our”). We strive to provide high-quality digital resources. Please read this policy carefully before completing your purchase.
1. All Sales Are Final
Due to the nature of digital goods, all sales are final once the download link has been accessed or the file has been downloaded. We do not accept returns or issue refunds under normal circumstances. By completing your purchase, you agree to these terms.
2. Technical Issues
If you experience technical difficulties that prevent you from accessing or downloading your purchase, please contact us within 7 days of the purchase date. We will work with you to resolve the issue or provide a replacement file at no additional cost.
3. Accidental or Duplicate Purchases
- Accidental Purchases
If you believe you made an accidental purchase or purchased the same item more than once contact us immediately.- Eligibility: A refund may be issued at our discretion if the product has not been downloaded or accessed.
- Duplicate Purchases
If our system confirms a duplicate payment for the same product, we will review your request and may issue a refund if you have not yet accessed or downloaded the files.
4. Exceptions and Special Conditions
- Downloaded Files: No refunds will be provided for products that have been fully downloaded or accessed.
- Chargebacks: If you initiate a chargeback or dispute, you will not be eligible for a refund.
- Product Descriptions: We provide detailed descriptions and previews of our digital products. It is your responsibility to review all available information before making a purchase.
5. Compliance with Local and International Laws
- EU Customers
Under EU consumer laws, you typically have the right to cancel certain online purchases within 14 days. However, when purchasing digital content, you agree to waive your right of withdrawal once the download has begun. If you do not wish to waive this right, please refrain from purchasing our digital products until you have contacted us for more information. - Other Jurisdictions
Mrs. Jones’ Creation Station, Inc. complies with all applicable consumer protection laws. If you have questions about how these laws may apply to your purchase, please contact us.
6. Contact Information
We are committed to addressing any issues that arise and ensuring you have a seamless experience with our digital resources. If you have any questions, concerns, or technical difficulties, please submit a contact form or reach out to us at:
Email: support@mrsjonescreationstation.com
We typically respond within 1–2 business days.
7. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Any changes or clarifications will take effect immediately upon posting the updated policy on our website. We encourage you to review this page periodically to stay informed about our current policies.
Thank You!
Thank you for choosing Mrs. Jones’ Creation Station, Inc. for your digital resource needs. We appreciate your support and look forward to providing you with high-quality materials!
